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Flowing Light Effect
Experience the magic of our flowing light effect - light flows like a shooting star along your stairway..
Premium Craftsmanship
Crafted from durable, high-grade metal with a flawlessly smooth finish — built to last and designed to impress.
Tailored to You
Choose the length, style and finish based on your needs to perfectly match your staircase and home.
Frequently asked questions
How can I be sure the measurements are correct for a custom handrail?
We eliminate guesswork with our exclusive 3-Step Confidence Check. You follow our detailed guide, and then our experts meticulously review your measurements before any production begins. We partner with you to ensure accuracy.
What information is needed to process an order?
Product
Style
Color
Length & connecting angles
Which side of the wall the handrail will be mounted on
Where the wiring is located
The position of the light strip (top, bottom, or both)
Your preferred screw type
If we need any additional information to complete your order, we’ll reach out to you after your purchase. Please reply at your earliest convenience so we can process your order without delay. Thank you for your cooperation!
When will I get my order?
Each handrail is custom-made to your specifications, so delivery typically takes 6–8 weeks. We’ll keep you updated throughout the process so you always know the status of your order.
What if the product is damaged during shipping?
We guarantee against shipping damage. If your handrail arrives visibly damaged, please contact us immediately, and we will promptly ship you a replacement component at no cost to you.
Does the LED handrail need to be hardwired, or can it be plugged into an outlet?
The LED handrail is designed to be hardwired into your home’s electrical system.
What voltage is the LED handrail designed to be hardwired to?
The handrail uses a 24V low-voltage LED light strip and is designed to be hardwired to a 24V DC power supply (LED driver). The LED driver must be installed remotely by a licensed electrician and in accordance with all local electrical codes.
What is the recommended driver?
A lot of customers love the 24VDC 60Watts LED Driver by Mean Well. Model number is LPV-60-24.
Can I choose a color temperature?
Currently we only offer 2 color temperatures you can choose from: 3000K or 4000K.
Does the LED handrail require an electrician for installation?
Yes, a licensed electrician is required for the hardwired version. While the LED handrail operates on 24V low voltage, it must be hardwired to a remote LED driver, which should be installed by a licensed electrician in accordance with local electrical codes.
What is the electrical requirement to install this LED handrail?
The LED handrail uses a 24V low-voltage LED light strip and requires a 24V DC LED driver to operate. The driver must be installed remotely by a licensed electrician in compliance with all local electrical codes.
Where and how can I check local building code compliance?
Building codes vary widely by region. You can usually check by contacting your local municipal building department or searching for the "Residential Building Code" for your city or county. We strongly encourage you to quickly confirm all local requirements (height, size, return, etc.) with them before placing your final order. This simple final check ensures your installation will pass inspection smoothly.
What is the return policy?
All of our LED Handrails are custom-made based on your needs, so we’re unable to accept returns.
We kindly ask that you consider your purchase carefully before placing your order.
Accurate measurements are key! We provide a detailed, step-by-step guide—please follow it closely. Our experts will provide support and meticulously review your measurements before any production begins. We partner with you to ensure accuracy.
Please double-check that this LED Handrail complies with your local building codes, as returns cannot be accepted if it isn’t approved after installation.
If any part arrives damaged during shipping, don’t worry—we’ll promptly send a replacement to make things right.